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Announcement on 2019 Baggage Policy Adjustment of Spring Airlines


Dear passengers,

Thank you for your continuous and generous support for and recognition of Spring Airlines Co., Ltd.

According to the development planning of this company, our baggage policy shall be adjusted with details as follows:

One. Date of new baggage policy adjustment

Sales date (purchase date): January 4, 2019

Flight date: March 1, 2019

 

Two. Adjustment of free baggage policy of ticket

1.     Adjustment of baggage policy for domestic routes

l  Free baggage policy of ticket

Before adjustment

After adjustment

Remarks

Carry-on   baggage

Piece

1   piece

1 piece

Size   of business economy carry-on baggage adjusted to 20*40*55 (CM)

Size

20*30*40(CM)

20*30*40(CM)

Weight

7KG (departure   not from Urumchi)

5KG (departure   from Urumchi)

7KG

Checked   baggage

Official website exclusive

P/R/X/U/E series   section: no free checked baggage allowance

no   free checked baggage allowance


Y-class   S/H/V/K/L/M/N/Q/T/W series section: carry-on baggage + checked baggage 15KG   in total


SpringPlus

Carry-on baggage   + checked baggage 25KG in total

30KG   of checked baggage allowance


2.     Adjustment of baggage policy for international/regional routes

Free baggage policy of ticket

Before adjustment

After adjustment

Remarks

Carry-on baggage

Piece

1 piece

1   piece

 

Size of business   economy carry-on baggage adjusted to 20*40*55 (CM)

Size

20*30*40(CM)

20*30*40(CM)

Weight

5KG

7KG

Checked baggage

Official   website exclusive

Carry-on   baggage + checked baggage 15KG in total

no   free checked baggage allowance

Complimentary   10KG checked baggage allowance during the early stage of baggage policy   adjustment. Its cancellation is subject to further notice.

SpringPlus

Carry-on   baggage + checked baggage 25KG in total

30KG   of checked baggage allowance


As shown in the table above, the following adjustments are made to the free baggage policy of ticket:

 

1.     Carry-on baggage allowance is separated from checked baggage allowance, which are no longer combined for calculation of total baggage allowance.

2.     The weight of carry-on baggage for international/regional route is adjusted from 5KG to 7Kg, while the number of pieces and size of carry-on baggage remain unchanged, i.e. the rules of carry-on baggage for domestic/international/regional route are unified into: 1 piece, within 7KG in weight, within 20*30*40(CM) in size.

3.     The 15KG carry-on baggage + checked baggage allowance policy is canceled for “official website exclusive for domestic route with over 50% off” and “official website exclusive for international/regional route”. No free checked baggage for all “official website exclusive,” only 7KG of carry-on baggage. The new baggage policy implemented for international/regional route comes with a complimentary 10KG checked baggage voucher. The deadline for giving away complimentary vouchers is subject to further notice.

4.     The free baggage policy of economy class is adjusted from carry-on baggage + checked baggage 20KG in total to: carry-on baggage 7KG, checked baggage 20KG.

5.     The free baggage policy of business economy class is adjusted from carry-on baggage + checked baggage 25KG in total to: carry-on baggage 7KG, checked baggage 30KG.

6.     The baggage policy of special route is canceled. E.g. 5kg carry-on baggage for flight departing from Urumchi, and special baggage policies for Seoul-Shanghai, Seoul-Shijiazhuang, and Jeju-yangzhou routes.

 

Three. Adjustment of charge system of checked baggage at the check-in counter

The charge for checked baggage is adjusted to: pricing according to weight range of checked baggage based on route distance, i.e. 1~5KG, 6~10KG, 11~15KG,… corresponds to baggage weight grade 5KG, 10KG, 15KG,…, and so on. Based on the nature of route and route distance, the price for each 5kg of checked baggage is as follows:

Online Baggage Charge Price

Nature of route

Corresponding   currency

0-999   km

1000-1999   km

2000-2999   km

3000km   and above

Domestic route

CNY

40

50

60

70

International/regional route

CNY

80

90

100

110

THB

380

430

475

525

JPY

1310

1475

1640

1800

USD

11.7

13.1

14.6

16.1

HKD

90

100

115

125

KRW

13330

15000

16665

18330

MOP

95

 105

115

130

TWD

360

405

450

490

SGD

16

18

20

22

MYR

46

53

60

66

Counter Baggage   Charge Price

Nature of route

Corresponding currency

0-999 km

1000-1999 km

2000-2999 km

3000km and above

Domestic route

CNY

60

75

90

105

International/regional route

CNY

120

135

150

165

THB

570

640

710

785

JPY

2000

2200

2400

2700

USD

18

20

22

24

HKD

135

150

170

185

KRW

20000

23000

25000

28000

MOP

140

155

175

190

TWD

535

605

670

735

SGD

24

27

30

33

MYR

70

80

90

100

 

Four:Determination of charge standard for nonconforming baggage at the boarding gate

If passenger baggage is found not in compliance with the requirements for free carry-on baggage at the boarding gate, refuse to take the nonconforming baggage or charge a baggage fee (must be paid in local currency and cash), details of charge standard as follows:

Domestic route:

Weight per piece≤10KG: 300 yuan; weight per piece>10KG: 500 yuan;

International/regional route:

Weight per piece≤20KG: 700 yuan; 20KG< weight per piece≤32KG: 1400 yuan.

The corresponding prices in different currencies are shown in the table below:

Table of charge price for   nonconforming baggage of international/regional route at the boarding gate

Currency

Boarding   gate (price per piece, each≤20KG)

Currency

Boarding   gate (price per piece, 20KG<each≤32KG)

THB

3500

THB

7000

USD

100

USD

200

HKD

800

HKD

1600

KRW

120000

KRW

240000

MOP

800

MOP

1600

TWD

3000

TWD

6000

SGD

140

SGD

280

JPY     

11500

JPY 

23000

CNY

700

CNY

1400

 

Note:

1.     Rules of carry-on baggage

(1)     For non-business-economy passengers who have not purchased “carry-on baggage upgrade” product, the specifications of carry-on baggage are: 1 piece, within 7KG in weight, within 20*30*40 (CM) in size

(2)   For passengers who have purchased “carry-on baggage upgrade” product and passengers pf business economy class, the specifications of carry-on baggage are: 1 piece, within 7KG in weight, within 20*40*55 (CM) in size.

2.     Official website exclusive: exclusive at Spring Airlines official website/APP/WeChat/call center and stores.

3.     In case of inconsistency between passenger baggage rules before and after the adjustment of baggage policy, all passenger baggage allowance is subject to the higher number. For example: passenger A purchased an official-website-exclusive M-class ticket of domestic flight (flight date March 10) on January 1, which includes a total of 15KG of baggage allowance (carry-on baggage + checked baggage) at the time of purchasing; and passenger B purchased an official-website-exclusive M-class ticket of domestic flight (flight date March 10) on January 5 (when the new policy is already implemented), which includes 7KG of carry-on baggage allowance and no free checked baggage allowance at the time of purchasing. On the flight date, passenger A’s baggage allowance is 7KG of carry-on baggage and 15Kg of checked baggage; passenger B’s baggage allowance is 7KG of carry-on baggage only, no free checked baggage allowance (checked baggage shall be charged).

 

Thank you for your generous support for this company. Your understanding of the changes brought by this adjustment of baggage policy is greatly appreciated.

   Note:The above baggage policy is only applicable to Flight 9C. Please note.

 

 

Spring Airlines Co., Ltd.

February 27, 2019