SPRING JAPAN
（Flight number IJ/Japan）
Special Handling of Refunds
If you are unable to board due to illness or other reasons, this will be treated as an exceptional case.
No refund fee will apply and the full amount will be refunded except for optional service fees.
Special arrangements are available only if you contact our Call Center prior to the departure of your flight.
You need to submit evidence such as a Medical Information Form (MEDIF).
