All about baggage

Spring’s baggage allowance is all about offering you choice. That means you only pay for what you use – and nothing more.

And remember that when you reduce your baggage you help us reduce our carbon emissions – and ensure a cleaner, greener environment for future generations. So fly smarter and never get stung by excess baggage fees again. Spring Airlines: don’t think, just fly!

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1. Baggage Allowances for Domestic Flights

Ticket Class

Carry-on Baggage Allowances

Carry-on Baggage Dimensions

Checked Baggage Allowances

P series/R series/X/U/E Classes

One piece of carry-on baggage weighing up to 7 kg free of charge

Length:30cm Width:20cm Height:40cm

No free checked baggage

Y/S/H/V/K/L/M/N/Q/T/W Classes

One piece of carry-on baggage weighing up to 7 kg free of charge

Length:30cm Width:20cm Height:40cm

Free carry-on baggage and checked baggage weighing up to 15 kg combined

SpringPlus

One piece of carry-on baggage weighing up to 7 kg free of charge

Length:30cm Width:20cm Height:40cm

Free carry-on baggage and checked baggage weighing up to 25 kg combined

Note: For flights departing from Urumqi, only one item of carry-on baggage is permitted; it must not weigh over 5 kg or be larger than 20 x 30 x 40 cm in size.

2. Baggage Allowances for International and Regional Flights (Application for 33 kg free baggage allowance on Singapore Return Flights)

Ticket Class

Carry-on Baggage Allowances

Carry-on Baggage Dimensions

Checked Baggage Allowances

Non-SpringPlus

One piece of carry-on baggage weighing up to 5 kg free of charge

Length:30cm Width:20cm Height:40cm

Free carry-on baggage and checked baggage weighing up to 15 kg combined

SpringPlus

One piece of carry-on baggage weighing up to 5 kg free of charge

Length:30cm Width:20cm Height:40cm

Free carry-on baggage and checked baggage weighing up to 25 kg combined

Note:For flights departing from Saga, the free baggage allowance is 25 kg for carry-on and checked baggage combined. This baggage allowance for this route ends March 31, 2020.

3. Carry-on Baggage

i. Adults, children, and infants with seats are all permitted one item of carry-on baggage which has passed security checks (Note: There is no free carry-on baggage allowance for infants without seats).

ii. To avoid any delays, please ensure your carry-on baggage does not exceed the size or weight limits and does not contain any restricted items.

iii. Spring Airlines has the following requirements for carry-on baggage. Please refer to these before your journey.

Domestic Flight Restrictions

Carry-on baggage must not weigh more than 7 kg

Length 30cm

Width 20cm

Height 40cm

International and Regional Flight Restrictions

Carry-on baggage must not weigh more than 5 kg

Length 30cm

Width 20cm

Height 40cm

4. Important Information

i. Baggage allowances can only be increased once in advance. Passengers on domestic flights in classes with no free checked baggage allowance (P series/R series/E/U/X class and non-SpringPlus passengers) can only increase their baggage allowance in advance to one item of baggage.

ii. For passengers checking in for domestic Spring Airlines flights, any baggage which exceeds the free baggage allowance for their ticket class will be treated as checked baggage and charged as excess baggage. Excess baggage charges for domestic routes are based on the rate of the published price of the ticket for the route x 1.5% per kg. Passengers on domestic flights in classes with no free checked baggage allowance (P series/R series/E/U/X class passengers) who have not purchased extra checked baggage allowance online in advance, can take advantage of our "Discounted Checked Baggage Allowance at Check-In for First Item up to 10 kg" policy. For more details see the table below.

Discounted Hold Baggage Allowance at Check-in for First Item Up to 10 kg
Published Economy Class Ticket (Full Price) Check-in Counter Discounted Price
CNY 0-600 (non-inclusive) CNY 20
CNY 600-800 (non-inclusive) CNY 60
CNY 800-1000 (non-inclusive) CNY 80
CNY 1000-1400 (non-inclusive) CNY 100
CNY 1400 and above CNY 140

Additional Notes:

1. Scope of Discounted Prices

  a.Eligible routes:Domestic Spring Airlines flights.

  b.Eligible passengers: Spring Airlines passengers in classes with no free checked baggage allowance who have not purchased extra checked baggage allowance online in advance.

2. If the first item of checked baggage exceeds 10 kg, it will be charged at check-in based on the rate of the published price of the ticket x 1.5% per kg.

3. The end date for this discount offer will be published by Spring Airlines separately. We advise you purchase extra baggage allowance online in advance.

iii. For passengers checking in for international or regional Spring Airlines flights, any baggage which exceeds the free baggage allowance for their ticket class will be treated as checked baggage and charged as excess baggage. Excess baggage charges for international and regional routes are based on the rate of the published price of a direct, single, adult economy class ticket on this route in the local currency x 1.5% per kg.

iv. The free baggage allowance for SpringPlus passengers is 25 kg for carry-on and checked baggage combined.

5. Additional Information: (Applicable to All Passengers)

i. Carry-on baggage must not be larger than 20 x 30 40 cm in size or exceed 5 kg (for domestic routes and flights departing from Urumqi) or 7 kg (for international routes not departing from Urumqi) in weight. Baggage which is larger than the specified dimensions or over the allowed weight will be treated at check-in as checked baggage and charged as such.

ii. Passengers on flights departing from overseas and regional locations should take the following into consideration from August 1,2017: In order to avoid creating any inconvenience when boarding, please ensure that you arrive at the boarding gate 30-45 minutes before departure so our staff may inspect the quantity, weight, and dimensions of your carry-on baggage. Passengers whose carry-on baggage is found to fail to meet the free carry-on baggage allowance restrictions at the boarding gate, will be charged for this baggage in the local currency in cash at the boarding gate. The charges are as follows:

Table of Charges for Carry-on Baggage Which Fails to Meet Allowance Restrictions at the Boarding Gate for Flights Departing Outside of China (In Local Currencies)
Currency Charge at Boarding Gate (For each item weighing under 20 kg (inclusive)
Thai baht 3500
US dollars 100
Hong Kong Dollar 800
Korean won 120000
Macau pataca 800
New Taiwan dollar 3000
Singapore dollar 140
Renminbi 700
Currency Charge at Boarding Gate(For each item weighing 20 kg (non-inclusive)-32 kg (inclusive)
Thai baht 7000
US dollars 200
Hong Kong Dollar 1600
Korean won 240000
Macau pataca 1600
New Taiwan dollar 6000
Singapore dollar 280
Renminbi 1400
Note: The excess baggage fee rate for passengers on Spring Airlines Co., Ltd. flights departing from Japan with oversized and overweight baggage at the boarding gate will be calculated based on 1.5% of the highest priced direct, one way, adult, economy ticket published and will be collected in the local currency.

iii. The purchase periods for purchasing extra baggage allowance in advance vary depending on the route. See below for details on each time restriction:

Purchase Periods for Purchasing Extra Baggage Allowance in Advance
Domestic Routes Purchase Period
All domestic routes Up to three hours before the planned departure time
International Routes Purchase Period
International routes departing from mainland China (Excluding Hangzhou) Up to three hours before the planned departure time
International routes departing from Hangzhou Up to twenty four hours before the planned departure time
Bangkok, Chiang Mai, Asahikawa to mainland China Up to forty eight hours before the planned departure time
Krabi, Phuket, Surat Thani, Siem Reap, Sabah, South Korea to mainland China Up to seventy two hours before the planned departure time
Other international destinations to mainland China Up to twenty four hours before the planned departure time
Regional Routes Purchase Period
Hong Kong/Taiwan/Macau to mainland China Up to three hours before the planned departure time
Regional flights departing from mainland China (Excluding Hangzhou) Up to three hours before the planned departure time
Regional flights departing from Hangzhou Up to twenty four hours before the planned departure time

iv. For extra baggage allowances purchased online in advance, no refunds are issued if this allowance is not used in full, but passengers will be charged if their baggage exceeds the allowance. No refunds will be given for unused extra baggage allowances purchased online in advance, or for any other unused baggage allowance. Baggage allowances cannot be transferred to another flight and cannot be reused; they are for single use only.

v. Checked baggage allowance purchased in advance cannot be refunded or changed alone; it can only be refunded or changed along with the ticket for the flight it applies to (no handling fees are charged when refunding or changing).

vi. Invoices: Checked baggage allowance purchased in advance or at check-in will not appear on your travel itinerary. If passengers require an invoice to apply for reimbursement, those who purchased checked baggage allowance in advance can visit the Spring Airlines website after their flight and print an "Electronic Invoice", found under the "Booking Management" section. Alternatively, passengers can collect a fixed amount invoice from the check-in counter. Passengers who paid for baggage allowance at the check-in counter can only collect a fixed amount invoice from the check-in counter.

vii. Rules for precision instruments and electronic appliances etc.: Precision instruments and electronic equipment etc., are typically treated as cargo. If a passenger insists an item of this type is treated as checked baggage, it must be packed properly. The weight allowance for this type of item can be included in the baggage allowance paid for online. If it is paid for at check-in however, it will be charged as checked baggage.