How to get my ticket(official receipt) after taken the flight?

What should I do if I input the wrong passenger information?

How to refund the tickets?

Can the ticket restored after I apply for the refund?

Why does the refund process take so long?

How long will the refund take if I pay for the tickets through Wechat Wallet?

Can I change the departure city or the destination after payment complete?

How many times can I change my flight online?

Where can I take the free Shanghai Pudong earlybird shuttle?