Service center home page-Spring Network

Pre-flight: Insurance Payment Options Flight Schedule Airport Bus Ticketing Outlets SpringPass Ticket Verifications

Onboard: Luggage Onboard Meal SpringPlus VIP Shuttle

Post-flight: Refunds Passenger Survey Electronic invoice

More Info: About Us Careers Booking Policy Dangerous Goods Terms&Conditions Onboard Delay Emergency Plan of Spring Airlines Passenger Information

Customer Service Center

Latest news

2018-12-04
Notice regarding adjustments to SpringPlus seats free baggage allowances for Shanghai=Singapore from December 5, 2018
2018-11-26
Thailand Entry Regulations for Airlines Passengers
2018-07-05
Notice Regarding Adjustments to Free Baggage Allowances for One-way Routes from Seoul to Shijiazhuang and Jeju to Yangzhou

Common Self-Service

Hot user problems

Regional& International flights

Membership service

Chinese domestic flights

Latest news
More >

Self-service

FAQ

Regional& International flights

Membership service

Chinese domestic flights