Service center home page-Spring Network

Topics 丨

Notice
Reservations 丨

Three Fare Types Rebooking,Refund,Fees Baggage Seat Selection Upgrade to SpringPlus Payment Methods Baggage Problems

Insurance Flight Schedule Receipts Onboard Meals
Departure 丨

Flight Status Airport Guide and Access
Support 丨

Ticket Verification Age Restrictions

Confirmation of reservation Assistance Contact and Inquiries
Other Services 丨

SpringPass Points Management Passenger Satisfaction Survey Ticketing Outletsn VIP Shuttle Confirmation of Reservation

Receipts Electronic invoice Booking Policy Passenger Guidelines Ticket refund/change
Corporate Information

Company Profile Emergency Measures for Flight Delays Conditions of Carriage for Passengers Privacy Policy Booking Policy Passenger Guidelines Investor Relations

Customer Service Center

Latest news

Common Self-Service

Hot user problems

Regional& International flights

Membership service

Chinese domestic flights

Latest news
More >

Self-service

FAQ

Regional& International flights

Membership service

Chinese domestic flights