Hotline: +(8621) 95524
Mailbox: cs@ch.com
Fax: +(8621) 95524*7
Announcement on Temporary Suspension of Email Verification Codes and Partial SMS Verification Codes
Notice of Email Services and Resumption of Email Inquiries
Revision of Fees and Size Criteria for Oversized Baggage
Change in the Revision Date for Checked Baggage and Seat Selection Fees (IJ)
Notice Regarding the Screening of an awareness video on Customer Harassment Countermeasures
Updates to the Handling of Power Banks Onboard Aircraft (From April 24, 2026)
Flight Cancellations on Some Narita–Dalian and Narita–Nanjing Routes on Spring Japan
Additional Notice for Customers Purchasing International Flight Tickets on Spring Japan（IJ）
Notice of Spring Airlines on the Involuntary Refund and Change Policy for Japan routes
Advance Online Application for China’s Electronic Arrival Card