21-9-2026

23:30

Dear Customer,

We sincerely apologize for any inconvenience caused by the change of destination. Customers travelling from Haneda Airport to Narita Airport will have their ground transportation fare transferred to their designated account later, up to the amount shown below.

(Maximum amount of indemnity)

Passengers on International flight 

*Chubu Centrair International Airport Terminal 1 to Narita Airport Terminal 2 and 3 Sta.

We kindly ask you to contact us by email within one month of the date of your flight to the following address with your information.

      (Necessary Details )

  •Flight reservation information

      (Booking number, departure date, flight number, name of passengers, date of birth, telephone number)

  •Bank account information

      For transfers in Japanese yen, please let us know your Japanese Bank account information  (Name of the bank, branch, savings  or checking account, account holder)

      For transfers in Chinese yuan, please let us know your Alipay account information.

(Alipay account, Alipay holder's name (Chinese characters), Phone number)

* Please note that accommodation expenses, etc. (other than the above transportation expenses) are not eligible.

(Sending address (SPRING JAPAN Call Center)  customer@jp.springairlines.com

If you have any questions, feel free to contact our Call Center.

[SPRING JAPAN Call Center)

TEL : 0570-666-118 (Paid call)

Business hours:   (Open all year round)  

Spring Japan