How to do the insurance verification?

May I cancel, my overseas travel insurance policy(For flights depart from Bangkok)?

When does the overseas travel insurance policy become effective(For flights depart from Japan)?

Where can I take the free Shanghai Pudong earlybird shuttle?

Can the ticket restored after I apply for the refund?

Why does the refund process take so long?

How to get my ticket(official receipt)?

What are the forbidden items?

Can I travel with may pets?

Does the SpringPlus ticket include meals or drinks?