Plan & Book
Onboard Delay Emergency Plan of Spring Airlines
Hotline: +(8621) 95524
Fax: +(8621) 95524*7
Service center home page
Regional& International flights
Chinese domestic flights
How do I earn points?
When you purchase and fly on eligible flights with Spring Airlines (9C), SpringPass points will be automatically credited to your account within seven working days of the flight date. a. For ineligible domestic flights, please refer to
the Charter section of Spring Airlines Flights Schedule b. Please confirm that you have added your travel ID information to the Add Travel ID section in the SpringPass Member Center, and automatically credit points to your account c. Points may only be credited to the SpringPass account of the actual passenger. Members booking tickets for others with their own accounts will not earn points, but the actual passenger can.
What's the customer service hotline of Spring Airlines?
What should I do if I lose my SpringPass?
What is the Claim Missing Points option for?
What products can I redeem with my points?
How can I change my password?