In recent times, social awareness of customer harassment countermeasures has been glowing. Furthermore, partial revisions to the Comprehensive Labor Policy Promotion Act and related laws are set to take effect in October 2026.

In the aviation industry, we are committed to providing a safe and comfortable journey by sincerely addressing our customers’ needs and delivering high-quality service.

At the same time, we will respond firmly to acts of customer harassment and strive to create a working environment where our employees can feel safe and secure.

Therefore, we are screening an awareness video highlighting behaviors that constitute customer harassment. This initiative reflects our hope that both customers and employees will treat each other with consideration and kindness, working together to create a pleasant experience in the skies.

We appreciate your understanding and cooperation.

Release Date: May 2026- (in the Airport)

 28Apr2026

SPRING JAPAN