Hotline: +(8621) 95524
Mailbox: cs@ch.com
Fax: +(8621) 95524*7
What should I do if I entered my name or ID number incorrectly when booking a ticket?
(For international flights) How should the passenger's name be entered?
With which banks does Spring Airlines haveco-branded credit cards?
(Departing from Hong Kong and Macao) What is the coverage period of the travel insurance?
How do I get a refund for a ticket purchased online?
(Departing from Hong Kong and Macao) How do I file a claim for travel insurance?
(Departing from Hong Kong and Macao) Can I cancel the travel insurance purchased?
(Departing from Japan) When does the overseas travel insurance take effect?
(Departing from Hong Kong and Macao) If I purchase a round-trip ticket and refund the return ticket for any other reason, can the travel insurance also be refunded?
(Departing from Hong Kong and Macao) Is immediate notification required for travel insurance claims?