How do I get a refund for a ticket purchased via the hotline 95524?

When taking a connecting flight, do I need to go through check-in procedures again at the transit city?

If I booked my ticket through an agent, can I apply for a refund on Spring Airlines' website?

(For regional flights) What documents do mainland Chinese residents need to travel to Taiwan?

For online payment, where will the refunds be credited and how long will it take?

After purchasing a ticket, can I change the origin or destination?

Can a refund application be reversed once submitted?

Which passengers are not suitable for air travel?

I purchased a Spring Airlines round-trip ticket and refunded one segment. Will that affect the use of the other segment?

Is there a limit on the number of online flight changes?