a. You can log in to Spring Airlines' APP or mini-program, click [Mine] - click the avatar in the upper right corner - enter [Account Settings], and then click [Update Real-name Information] to re-verify. Please ensure that the current mobile phone number has been real-name verified through Alipay or WeChat. b. If it cannot be modified, you can submit your request through the online customer service on Spring Airlines' APP, and our staff will make the modification upon verification.